Serenity Support Homecare.

About Us

About Us

Compassionate Non Medical Home Care You Can Trust

Serenity Support Home Care is a nurse-led home care agency dedicated to providing compassionate, reliable, and personalized care within the comfort of our clients’ homes. We proudly serve individuals and families across King, Pierce, and Thurston counties in Washington State, with a strong focus on dignity, safety, and quality of life.

Our agency is led by two experienced Registered Nurses, Ruth Wainaina, RN, and Britney Ngugi, RN, who bring extensive backgrounds in hospital, clinical, and in-home care settings. Their hands-on experience and commitment to client-centered care guide every aspect of our services, ensuring each client receives professional support tailored to their unique needs

Who We Are

Built on Care Values

At Serenity Support Home Care, our mission is to provide compassionate, personalized, and professional nurse-led care that enhances safety, comfort, and independence. Our vision is to be the trusted leader in home care, delivering exceptional services that positively impact clients, families, and communities.

Our Vision

To be the leading home care agency in Washington State, recognized for excellence, trust, and innovation. We aim to positively impact the lives of those we serve by delivering exceptional, personalized care, fostering dignity and independence, and creating a supportive environment where clients, families, and caregivers feel valued and confident in our services.

Our Mission

Our mission is to provide compassionate, dependable non medical home care that supports independence, dignity, and quality of life. We are committed to ethical practices, personalized care plans, and respectful service that meets each client’s unique needs while supporting families with trust and consistency.

Our Values

The Principles That Guide Our Care

Our values shape how we deliver care, interact with clients and families, and support our caregivers. They guide every decision we make and reflect our commitment to compassionate, respectful, and dependable non medical home care.

Compassion First

We provide care with empathy, patience, and kindness, understanding each client’s emotional and physical needs.

Respect Always

We honor personal choices, privacy, culture, and dignity while delivering care in a supportive environment.

Trusted Integrity

We value consistency, punctuality, and dependable caregivers families can rely on every day with confidence.

Reliable Care

We act honestly, transparently, and responsibly in every aspect of our services and relationships to build trust.